Working with On Point for College during the Coronavirus/Covid-19 Outbreak

We Are Open For Business

On Point for College's Syracuse and Utica offices have reopened in a limited capacity. The offices are open for individual appointments on Mondays, Wednesdays, and Fridays, from 10 AM to 12 PM and 1 PM to 4 PM. To meet with an advisor in-person, you must make an appointment beforehand

All new students - sign up here
Existing On Point Syracuse students - make an appointment here
Existing On Point Utica students - make an appointment here

Advisors are still available to help students without an appointment via the phone or internet during our regular business hours, 9 AM to 5 PM, Monday through Friday. If you would like to speak with an advisor, please call: 

  • 315.362.5003 if you live in Onondaga, Oswego, Cayuga, or Cortland Counties.
  • 315.790.5588 if you live in Oneida, Madison, or Herkimer Counties.

Students will be directed to the on-call advisor at that time. All other callers will be directed to the appropriate staff person. If you already know the name or direct number of the staff person to whom you need to speak, you can dial them directly.

On Point for College's Career Services team and administrative staff will continue to operate remotely and during normal business hours for the time being.

Please note that On Point for College will be closed in observance of the following holidays: Thanksgiving and Black Friday (Thursday and Friday, November 26 and 27, 2020), Christmas/New Year's Break (Thursday, December 24, 2020 through Monday, January 4, 2021).

We Are Taking New Students

On Point for College provides free assistance with applying for college and vocational programs. We also provide help with financial aid applications and a slew of other services - just check out our website. We are open enrollment, meaning anyone can join. Many of our students are the first in their families to pursue college or post-secondary education. We serve Cayuga, Cortland, Herkimer, Madison, Oneida, Onondaga, and Oswego Counties in New York State.

Students who are interested in enrolling in the On Point for College program for the first time should start by filling out this form. A representative will be in touch to help you complete the application process.

We Care About Our Community

On Point for College is committed to racial justice and equity.

  • To see our statement on the killing of George Floyd, please click here

Questions about or think you might have Covid-19? Call: 

  • Cayuga County call NYS at 888.364.3065
  • Cortland County call the Upstate Triage Line at 315.464.3979 or NYS at 888.364.3065
  • Herkimer County call NYS at 888.364.3065
  • Madison County call the Upstate Triage Line at 315.464.3979 or NYS at 888.364.3065
  • Oneida County call 315.798.5431
  • Onondaga County call 315.464.3979
  • Oswego County call 315.349.3330
  • New York State Department of Health call 888.364.3065

Other Health-Related Resources:

  • In need of health insurance? NYS is allowing people to register under the Affordable Care Act (Obamacare). Learn more here. Need help enrolling in an insurance plan? ACR Health can help. Call 315.475.2430 to setup an appointment with an ACR Health Navigator. 
  • Need someone to talk to? Call the New York State Mental Health Hotline for a free appointment at 1.844.863.9314.
  • Are you or someone you know suffering from or at risk of abuse? Vera House serves victims of elder abuse, domestic violence, and sexual assault. Call their 24 hour helpline at 315.468.3260.

Financial Resources:

  • Have questions about paying your rent or bills, getting paid sick leave, or other financial matters? Check out the COVID-19 Financial Survival Toolkit for New Yorkers here.
  • Out of work and need financial assistance? File for NYS unemployment insurance here
  • Having trouble paying your cell phone or internet bill or need extra data? Learn about what the Keep Americans Connected Pledge means for you here.
  • Having trouble paying your student loans during the Coronavirus outbreak? Check out what the new CARES Act means for you here.

Food Resources:

  • Syracuse City School District meal pickup sites and schedule. Click here.
  • For the Onondaga County Senior Citizen Nutrition Information and Resource Hotline call 315.218.1987.
  • For the New Americans Forum which is distributing food on Mondays call 315.373.6292.
  • For Peace, Inc.'s Senior Nutrition Meal locations and schedule, click here. For their food pantry locations and schedule, click here.

Educational Resources:

  • Free online learning tools for K-6 grade students from Scholastic. Click here.
  • Learning at home resources from the Syracuse City School District. Click here.
  •, a source of free, live, interactive classes and resources for K-12 students. Click here.
  • Have a K-12 student at home? Check out WCNY's Connected Classroom here.

Other Services/Resources:

  • For the Oneida County Family and Community Services Helpline call 315.798.5439.
  • For the Madison County Non-Medical Hotline call 315.366.2770.

Ways to Help:

  • Want to help first-generation college students in our community? Donate to On Point for College here or sign up to volunteer here.

 Please click here for On Point for College's full statement in response to COVID-19.

This page was last updated on September 24, 2020.